Last updated: 22 May 2026
This Privacy Policy explains how Be Better Coffee Company collects and handles personal information through this website. It is a practical website policy and should be reviewed against the final business, payment, fulfilment, analytics, and marketing setup before launch.
Personal Information We Collect
We may collect personal information when you browse the website, place an order, create an account, contact us, join a mailing list, or interact with our store. This may include your name, email address, phone number, billing and delivery address, order details, account details, customer service messages, and website usage information such as cookies, device information, browser information, and analytics data.
How We Use Personal Information
We use personal information to process and fulfil orders, take payment, arrange delivery, respond to enquiries, provide customer support, improve the website, prevent fraud or misuse, comply with legal obligations, and send marketing communications where permitted or with consent.
Payments And Order Processing
Payments may be processed by third-party payment providers. We do not intentionally store full credit card details on this website. Payment providers, shipping providers, email services, hosting providers, analytics providers, and professional advisers may handle information where needed to operate the store.
Cookies And Analytics
We may use cookies and similar technologies to keep the site working, remember cart and checkout sessions, understand website performance, and improve the shopping experience. You can usually manage cookies through your browser settings, but some store features may not work correctly without them.
Disclosure
We may disclose personal information to service providers who help us operate the website, process orders, deliver products, communicate with customers, analyse website performance, comply with law, or protect our legal rights. Some providers may store or process information outside Australia.
Access, Correction, And Complaints
You can contact us to request access to, or correction of, personal information we hold about you. If you have a privacy concern, contact us first so we can review and respond. If the issue is not resolved, you may be able to contact the Office of the Australian Information Commissioner.
Contact
For privacy questions, email [email protected].